Integrating thoughtful Design Principles to redesign platforms to increase caregiver engagement, improve efficiency in care coordination, and create a more seamless experience for clients and families. 

Improving service delivery, ensuring better outcomes for caregivers and those receiving care.

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• Service Design

• U/UX 

• Experience Design

• Customer research

• Strategy

• Product

Leveraging design thinking tools and  methodologies to overhaul delivering senior care services while aligning business and user goals.

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• Service Design 

• Design Research

• Systems Design

• Experience Design

• UI/UX

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Optimizing the discharge process in infants with CHD to empower caregivers and increase the likelihood of survivial in infants with CHD. 

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• Service Design 

• Design Research

• Change management

• Systems Design

Targeting the root cause of vaping in young gils.

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• Design Research

• Service Design

• Visual Design 

• Behavioral Design